![]() Assuming that the problem is inflicted by some tough bugs, then installing new updates might be the key to fixing it. Software updates also contain bug fixes for security enhancements. Second method: Update software to the latest version. When your phone has finished restarting, try to connect it to your computer again and see if it’s already recognized this time. After 30 seconds, press and hold the Power button again until the phone reboots.Release the button when the menu options appear.Press and hold the Power button for a few seconds.This won’t affect any critical data and information you saved on the internal memory of your phone, so you don’t need to create backups beforehand. A soft reset or device restart also clears minor bugs that might have caused the same errors to occur. ![]() Restarting the phone is likely what’s needed if your phone is glitching and thereby results to a problem with USB data syncing. To rule software problems on your phone from the underlying causes, try these subsequent methods to see which from them offers the ultimate solution. After ensuring that the USB cable is working and yet your computer still won’t read your smartphone, you can go ahead and troubleshoot your devices. If you have some spare and similar USB connector or data cable, then you can try to use the other cable to see if it works. How to troubleshoot Xperia XZ Premium that’s not recognized by PCīefore you begin troubleshooting, check and ensure that your USB cable is working. But if you still need our help, then fill up our Android issues questionnaire and hit submit to contact us. Feel free to use our solutions and workarounds. If your phone is in the list of our supported devices, then go to the troubleshooting page and look for similar problems. ![]() Read on to find out what to do in case you will bump into the same issue when attempting to sync your Xperia device to a Windows computer for file transfer or other file management purposes.īefore we proceed, if you’re looking for a solution to a problem with your phone, try to browse through our troubleshooting pages to see if we support your device. Highlighted in this post are some suggested workarounds and generic solutions to a pertinent issue on the Sony Xperia XZ Premium smartphone that is not recognized by a Windows PC. That said, you will need to consider troubleshooting both devices. Something on your phone is preventing it from establishing connection with the computer system or the other way around. Thank you in advance.When your smartphone is not recognized by computer, it denotes a problem on either the phone or the computer. I would appreciate any solutions possible. ![]() Now that my phone won't turn on I can't access photos from it. This is bad why you might ask? (I doubt you will ask that though) Well i forgot to turn it back on once i accumulated more storage. I ran out of Google Photos storage a while ago and my Xperia automatically stopped syncing photos. Now I wouldn't normally care if something like this happened and i was getting a new phone but here is the catch. I'm getting a new phone in about half a month and until then I'm without a phone because my XZ Premium won't charge. Skip to now, the phone will not turn on or charge. One day I couldn't get it too charge at all so I kept trying and eventually it started charging, from that point on it would only charge in certain positions and you couldn't just plug it in and leave it, sometimes it would stop charging at times like 3AM and I started noticing the battery life was getting worse and worse. Eventually the charging port was a bit loose and I thought nothing of it because it was like 2 and a half years old. On Sunday I would do the same thing except when the phone died i would leave it until Friday. On Friday I would charge it to 100% then use it till it died and come night time i'd charge it. I would charge it to 100% use it until it died and it wasn't used on Monday till Friday, I would then use it from Friday until Sunday. The Phone was about 2 years old at the time and working perfectly, I had just got the phone from my dad as he got a new phone (Hey the phones not new but it's a step up from the iPhone 3GS I was rocking), the battery life wasn't great due to the phone being older and my dad using it quite heavily. Skip back a while to when I first got my phone.
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